• On what days is the hospital open?

    The hospital is open 24 hrs 7 days a week

    Out- Patient Services are from:
    Monday – Friday: 8:00am – 3:00pm
    Saturday: 8:30am – 1:00pm

  • What are the visiting hours?

    Visiting hours are from:
    Monday – Friday: 12:00pm – 2:00pm and 5:00pm -7:00pm
    Saturdays: 12:30pm – 2:30pm

  • How do I make an online appointment?

  • What insurance plans do you accept?

    We accept :

    • Nationwide health insurance
    • Acacia health insurance
    • Metropolitan health insurance
    • Glico health insurance
    • MSH international signal
    • Cosmopolitan health insurance
  • How long does a patient spend in the consulting room?

    The waiting time of each client depends on the client’s presenting complaint. We like to make sure the client’s questions and needs are addressed before they leave the consulting room.

  • How many doctors consult on a daily basis?

    Specialists of various fields are available for OPD consultation and theatre during the week and if Emergency arise Ob/Gyn clinics are held in addition on Saturday morning.

  • Do patients have to bring their meals to the hospital while on admission?

    At our facility Breakfast, Lunch and Dinner are inclusive for our clients on admission.

  • How do I know if my new born is healthy?

    The most reassuring way to tell if your new born is healthy is if he/she is gaining weight (about 0.02kg a day or more) then he/she is most probably in good health.  Visit your weighing clinic and paediatrician on Wednesday mornings for further assessments.

  • How can I make sure my child has a healthy diet?

    Set a good example. Your child wants to be like you so buy, prepare and eat healthy foods yourself and your child is more likely to do the same.  Eat together as a family to encourage healthy eating habits, socializing and bonding.

  • Are vaccines safe?

    Vaccines are very well studied, safe and strictly regulated by the World Health Organization, Food and Drug Board and Centre for Disease Control and Prevention. When children are not vaccinated, the diseases we are protecting against reappear.   Vaccinations are the best thing you can do to protect your child against dangerous and life-threatening diseases.  For further discussions please visit the paediatric clinic with any concerns.

  • I have a lump in my breast. Is it normal?

    Most breast lumps are noncancerous, which means they are benign and may not affect your long-term health.  However, a breast lump can be a sign of cancer. It’s wise to always seek medical evaluation of any lumps or swelling you discover on your breasts.

  • How do I get rid of Keloids?

    There’s no sure way to get rid of keloids. A keloid forms as a result of an exaggerated healing response in some people, especially those with more pigment in their skin. Prescription medicines and in-office procedures may be able to improve the appearance of keloids

  • Are vaccines safe?

    Vaccines are very well studied, safe and strictly regulated by the World Health Organization, Food and Drug Board and Centre for Disease Control and Prevention. When children are not vaccinated, the diseases we are protecting against reappear.   Vaccinations are the best thing you can do to protect your child against dangerous and life-threatening diseases.  For further discussions please visit the paediatric clinic with any concerns.

  • What impact does fertility have on psychological wellbeing?

    Infertility can be disturbing to couples causing conflict, stress and anxiety. Long term effects can be more devastating including depression and rejection by the society. Please visit our facility for further questions.

  • Is it normal to experience mood swings, Anxiety, Sadness after delivery of a baby?

    The birth of a baby can trigger a jumble of powerful emotions, from excitement and joy to fear and anxiety. But it can also result in something you might not expect — depression.  If you are experiencing any of these symptoms of know someone who is please bring it to the attention of your doctor.

  • When should I schedule my first visit if am pregnant?

    If you do a home pregnancy test and it is positive it is advisable to visit the hospital for confirmation of the pregnancy and to verify its location. Subsequent antenatal visits will be communicated to you.

  • Will it be safe to have sex during pregnancy?

    There is no medical reason why you cannot have sex when pregnant because it would not harm your baby. Occasionally, your doctor may ask you not to have sex during pregnancy if it poses a risk.

  • Can I exercise when am pregnant?

    You can exercise during pregnancy but not vigorous exercise is not recommended.  Your doctor may advise against it if may pose a risk to you or your baby.

  • Can I travel by air during pregnancy?

    It is safe to travel by air during pregnancy.  However, the gestational age may differ depending on the airlines.  A doctor’s note written at least 48 hrs before departure is normally required by airlines.

  • Will I be able to work throughout my pregnancy?

    Yes, working in pregnancy is acceptable.  Your doctor will advise you to stay away from work if it is medically necessary.

  • At what age should I have my first gynaecological exams?

    The American College of Obstetricians and Gynaecologists (ACOG) recommends that girls first see a gynaecologist when they’re between the ages of 13 and 15. Most girls will not need a pelvic exam during this first visit, though. Many gynaecologists will just do a regular health exam and talk to a girl about her development.

  • What time should I get my first mammogram exams?

    Women who are 40 years and above should have mammogram every one or two years. Please visit the hospital if you think you are high risk.

  • Can I do a pap smear (cervical cancer test) if I have my menses?

    It would be advisable to have it done when you are not having your period. However, it can be done when the period is not heavy.

  • Is Bleeding during Menopause normal? What should I do?

    No, bleeding during or after menopause is not normal.  Please visit the hospital for the doctor to examine you.

  • What should I do if I have signs of vaginal infection or UTI?

    Please visit the hospital for medical examination.

  • Do I need to be tested for HPV?

    If you are a woman and sexually active you can be tested for HPV. The test can be done by itself or at the same time as the Pap test.  If you wish to have it done let your doctor know before your examination.

  • What is IVF?

    IVF is the acronym for In Vitro Fertilization. It is a medical procedure whereby an egg is fertilized by sperm outside the body and later transferred into the uterus.

  • What is the cost of IVF?

    The cost of IVF varies depending on various factors such as individual characteristics and different treatment options. Please come to the hospital to speak with the expert for details.

  • Does IVF work?

    Yes IVF works. However, it is not 100% successful. Since the birth of the first IVF baby Louis Brown, several babies (over 6,000,000 -ESHRE) have been born using IVF.

  • Do insurance plans cover IVF?

    Insurance plans do not cover IVF treatment in this part of our world. However, you can contact your insurers to verify whether or not your insurance plan covers fertility treatment.

  • When do I need ICSI?

    ICSI is the acronym for Intra Cytoplasmic Sperm Injection. It is indicated when the sperm of the male partner is below the reference range in terms motility and progression.

  • What is third party reproduction?

    Third party reproduction is when a couple uses the services of either a sperm donor, an egg donor or gestational carrier to become parents.

  • Why should men also be tested for fertility?

    Infertility is a condition which can affect both men and women, therefore both people should be investigated.

  • If I am having difficulty in conceiving, do I have to start IVF?

    Visit your doctor for an assessment of you and your partner, after which a treatment option can be suggested to you.

  • Can age affect fertility of women?

    Yes, a woman’s fertility can be affected by her age.  We encourage women to seek medical assistance after one year of regular, unprotected intercourse and after 6 months if she is over the age of 35 years.

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